The Education Code requires the Board of
Education
to establish a policy and procedures by which parents or guardians of
pupils enrolled in the district may present complaints regarding employees
of the district.
The Board believes that constructive criticism,
when motivated by a sincere desire to improve the quality of the schools,
programs, and services is a positive force for change in the district.
The Board places a great deal of trust in
its employees and desires to support their efforts in such a manner that
employees are not burdened with unnecessary criticism and complaints.
Therefore, it shall be the policy of the Board
that the normal channel for complaints concerning employees shall be from
complainant to employee. Whenever a complaint is made of an
employee, the individual employee involved shall be advised of the nature
of the complaint and shall be given every opportunity for explanation,
comment, and presentation of facts.
An employee's immediate supervisor may act as an
intermediary when it is deemed appropriate by either the complainant or
the employee involved. If the problem cannot be resolved at this
level, it must be committed to writing by both the complainant and
employee. These statements and recommendations or comment from the
supervisor shall be forwarded to the Superintendent. The complainant
shall receive a copy of the Board Policy on Parent Complaints.
At each step in the appeal procedure, a written
report shall be prepared describing the ultimate decision. After the
Superintendent has prepared the report on a decision, either the person who
made the complaint, the employee involved, or the Superintendent, or any
member of the Board may request a review by the Board within seven days of
the report being made available to the parties involved. All parties
involved, including the school site administrator, shall be asked to
attend such a meeting for the purpose of presenting additional facts,
making further explanations and clarifying the issues. Following the
Board hearing, the Superintendent will inform the complainant and the
district employee of the decision of the Board and prepare a written
finding of fact for their examination.
No hearing, whether in Closed Session or
in public, shall be held by the Board on such a complaint without the
Board first having received the Superintendent's written report
concerning the complaint. Following the Board hearing, the
Superintendent will inform the complainant and district employee of the
decision of the Board.
Whenever a complaint is made directly to the
Board as a whole, to an individual Board Member, or to the Superintendent,
the Superintendent shall be responsible to see that the matter is dealt
with in a timely manner, according to the appropriate sections of the
above procedure. The administration shall cooperate with the
complainant so as to quickly and
easily meet the informational requirements of this policy.
Policy Adopted: December
16, 1986
