The Board of Education will address complaints regarding insufficient textbooks and instructional materials, teacher vacancies or misassignments, and emergency or urgent facilities conditions that pose a threat to the health and safety of students or staff that may be filed pursuant Education Code 35186.
A complaint alleging any condition(s) specified above shall be filed with the principal/program administrator or designee. The principal/program administrator or designee shall forward a complaint about problems beyond his/her authority to the Superintendent or designee within ten working days.
If the complainant has indicated on the complaint form that he/she would like a response to his/her complaint, the principal/program administrator or designee shall report the resolution of the complaint to him/her within 45 working days of the initial filing of the complaint. At the same time, the principal/program administrator or designee shall report the same information to the Superintendent or designee. Complaints may be filed anonymously.
If a complainant is not satisfied with the resolution of the complaint, he/she may describe the complaint to the Board of Education at a regularly scheduled hearing.
For complaints concerning a facility condition that poses an emergency or urgent threat to the health or safety of students as described above, a complainant who is not satisfied with the resolution proffered by the principal/program administrator, Superintendent, or designee may file an appeal to the Superintendent of Public Instruction.
